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FAQ

How soon can I expect my order to arrive?

Our standard shipping is 5-7 business days. However, most orders arrive even sooner than that!

If you want your items to arrive in a real jiffy, consider upgrading to one of our expedited shipping options.

What is your return policy?

Our standard return policy is 30 days, no questions asked. If you're not completely happy with your purchase, you can return/exchange your order.

If you'd like to initiate a return/exchange, please reach out to us at support@wildkindlife.com and a member of our customer success team will be happy to assist you.

What is the status of my order?

Once your order is on its way, you'll receive a shipping notification via email. But if you're having trouble tracking your order, don't hesitate to drop us a line via email at support@wildkindlife.com.

What if I want to change or cancel my order?

We try to fulfill orders very quickly; that said, please give us a call at 1-888-444-3934 (Monday - Friday, 9am - 5pm EST) or send an email to support@wildkindlife.com, and we’ll find a good solution.

How much does shipping cost?

That's an easy one - we're currently offering free shipping on all orders!

For expedited shipping, please see the checkout page as expedited shipping cost varies by item.