FAQ
Don’t see your question here?
Contact us.What payment options do you accept?
We accept Visa, MasterCard, American Express, and Discover cards. You can also choose to pay with Google Pay, Amazon Pay or PayPal. Your method of payment will be charged once your order has been confirmed.
For your convenience, you can also choose to pay in interest-free installments with Afterpay.
Do you offer plus sizes?
What to know about orders shipping internationally
How soon can I expect my order to arrive?
Our standard shipping is 5-7 business days. However, most orders arrive even sooner than that!
If you want your items to arrive in a real jiffy, consider upgrading to one of our expedited shipping options.
What is your return/exchange policy?
US orders:
We offer a 30-day free exchange policy. If you're not completely happy with your purchase, you can exchange your order, free of charge - shipping on us.
Returns are accepted within 30 days and are subject to a 10% restocking fee. Items are required to be returned with the original packaging, tags and in brand-new, unworn condition.
If you'd like to initiate a exchange/return, please reach out to us at support@wildkindlife.com and a member of our customer success team will be happy to assist you initiate the exchange/return.
International orders:
Due to the high cost of international shipping, we do not offer free shipping/returns on international orders. We will, however, accept returns if the item is shipped back to our warehouse.
For more information, please reach out to us at support@wildkindlife.com and a member of our customer success team will be happy to assist you.
What is the status of my order?
What if I want to change or cancel my order?
How much does shipping cost?
That's an easy one - we're currently offering free shipping on all orders of $49 and more!
For expedited shipping, please see the checkout page as expedited shipping cost varies by item.